![]() Every time you switch the language you'll create a new world and therefore start at Stone Age again. It can happen, that you switched languages and now are logging in to the wrong market. ![]() Please check if you're logged in on the correct market If you don't know them anymore, please contact our Support.ģ. Now type in your credentials in the login screen (username and password). In order to log back into your own account, please open the settings in the left bar and then select 'Logout'. If not, you created a new account by accident. Now check, if the displayed name in the profile is the same one, as of the account you normally play. In order to open your player profile tab on the Town Hall and then select 'Profile': In order to find out, if this happened check your current user name in your player profile. ![]() It can happen, that you created a new (guest-) account by accident. Please check if you're logged in with the correct account You can see on top on which world you're currently logged in and switch without the need to relog to another world by pressing the option 'Select World'.Ī window will open, were you can choose between already existing worlds or enter a new one.Ģ. In order to switch back to your main world again, open the settings in the left quick slot bar: On every new world you also start again from scratch in Stone Age. It can happen, that you by accident created a new world while logging into your account. Please check if you're logged in on the correct world If none of those explanations help you, then please contact our Support.ġ. If your city or your progress is gone and you're starting again in Stone Age, various reasons could be the cause of it. My city started again in the Stone Age! How do I get it back?
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